Uber is set to revise its background check policies for drivers in response to a 2025 New York Times investigation that exposed significant gaps in the company’s vetting practices, allowing drivers with serious criminal records to be approved in certain states. The revelations came after the investigation found that Uber had allowed drivers convicted of violent felonies and sexual offenses, as long as their convictions were over seven years old, to continue driving for the platform.
Uber's Current Safety Policies
Currently, Uber prohibits individuals convicted of murder, sexual assault, kidnapping, and terrorism from driving for the company. However, the New York Times investigation uncovered that in 22 states, drivers convicted of violent felonies, child abuse, assault, and stalking were still approved if their convictions were more than seven years old. In response to public outcry and increased scrutiny from lawmakers, Uber has announced that it plans to bar individuals with such criminal convictions, regardless of when the offense occurred.
The Company Responds to Safety Concerns
In a statement, Uber spokesperson Matt Kallman emphasized that safety is an ongoing priority for the company. “Safety isn’t static, and our approach isn’t, either,” Kallman said. “We listen, we learn, we speak with experts and we evolve as the world changes. We believe that’s the hallmark of a healthy, effective safety culture.”
Despite these reassurances, Uber is still currently embroiled in a legal battle where many of the lawsuits in a multi-district litigation allege, amongst other things, a lack of attention to significant safety issues.
How Helping Survivors Can Help You
The changes to Uber’s background check policies come at a critical time, as the company faces mounting scrutiny from both lawmakers and the public over its handling of safety issues. Uber’s efforts to improve its safety culture may signal a shift in its approach to vetting drivers, but many survivors and advocates argue that the company’s efforts are long overdue.
If you have experienced sexual assault or harassment in a rideshare vehicle, you have legal rights and options. Contact Helping Survivors today to learn more.
